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Testimonials

Satisfaction Guarantee" I got my rug and it is even prettier than I thought. I am so happy I found your site. As I hate to shop and can't find anything I like anyway. :) From Gail T."

 

"Dear Nadi, Thank you again for your help in getting the right rug, we have all ready gotten the rug, and it is beautiful! Wonderful service!!!!! First class! Pamela B."

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Testimonials

Satisfaction Guarantee

These testimonials are only from some of our clients who have chosen to write to us about our services and products.
 
We don't claim to be perfect but we pride ourselves in the effort that we put forth into making our services and products a pleasant experience that you will want to share with others.
 

 
From Jan M.
I just wanted to let you know how much I love my rug. The quality and colors are just what I expected. The price was great too! Thank you!
 

 
From Lisa P.
We're all moved in now - wanted to thank you for following up and getting my rugs to me before we moved out; great customer service!
Lisa


 
From Dr Sanders
Just to let you know that the rug arrived safely and is wonderful, fully living up to expectations. Thank you very much for your excellent help and service it really made shopping with you a pleasure. Please feel free to use this endorsement.
 

 
From Alan E.
Jo Ann,
Carpet arrived on schedule today, looks great, got the length just right.  Glad things sorted themselves out.  Appreciate your and Harry's efforts to get things right.
 
regards,
 
Alan
 

 
From Paula J.
I love your service!! I just placed my first order from you and the rugs are wonderful. Thank You
 

 
From (preciouslavender) Raquel
I just wanted to thank you for all of your assistance. I love the round rug. It fits perfectly!!!! When I need to purchase again I will definitely go to your site again, thanks once again.
 

 
From Gail T.
I got my rug and it is even prettier than I thought. I am so happy I found your site. As I hate to shop and can't find anything I like anyway. :)
 

 
From Janet B.
Hi Jo Ann,
My rug arrived yesterday - I love it!  Thanks so much for your great store & service.
Janet
 

 
From Bonnie P.
I recieved my rug.  This is the second one I have purchased from youall (I am from Texas of course) and I am so happy with my rugs and your service that I have forwarded your company's link to 2 friends of mine who are building new homes.   Thank you so much.
 

 
From Gail
Thank you Jo Ann- I ordered this runner over the weekend!  Like your prices-will be purchasing another item later!  I'll recommend your website!  Much Mahalo's, Gail :)
 

 
From Ann B.
The rug was delivered on Saturday as you indicated.  I really appreciate the prompt service and quality of the product I purchased. 
 
Thank you,
Ann B.

 
From Stephanie D.
I just wanted to let everyone there know that we received the rug and finally got around to unrolling it.  It is absolutely beautiful and the service we received from you is awesome.  I would definitely recommend you to everyone I know that is in the market for good service, good prices and good product.
 
Thank you for everything
Stephanie
 

 
From Kathleen A.
I just received my rug and I am very pleased with the ease of purchasing on line and the great prices. I will definitely be back and will let friends know. Thanks Kathy
 

 
From Pamela B.
Dear Nadi, Thank you again for your help in getting the right rug, we have all ready gotten the rug, and it is beautiful! Wonderful service!!!!! First class! Pamela B.

 
From Bruce P.
We just received our carpet today and we're just ecstatic with it. It is simply beautiful and blends in with or sofa wonderfully. Thanks again for your support and responding emails; it means a lot to a customer to have a good connection with the supplier.


From Carrie G.
I just wanted to thank you for the fine quality rug that we received today.   It is beautiful, well made and we are happy with your product.   Thank you for gracing our home with such elegant style.


From A. Topping
Dear Folks at Rugstown,
THANK YOU for the new area rug.  I did not expect delivery to have been so prompt and am delighted at your efficient service.  We will be laying the rug in a few days.


From Tricia

I am very pleased with the service, quality, and discount price I received from Rugs Town. I ordered my rugs by phone on Saturday and had them in my house by Thursday. I will definitely keep your company in mind for future purchases. Thanks again for such good service.

Tricia


From Norma

Great service; incredible delivery and outstanding rug.  My son loves it!

Thanks!


From Trang

I received my rug today and I'm so happy with the it. The rug is excellent and very high quality. I love it!



From Nancy B.

I received the rug today! It far exceeds my expectation. The quality and richness of color is far beyond what I expected. The gardenia and dogwood floral print is absolutely perfect for my seating area on my wrap-around porch in Alabama. I look forward to shopping with ya'll again. 

Thanks, Diane B.


Fran,
The rugs are beautiful and go GREAT with our deck furniture. Finally we have our deck addition done with all the pieces in place. We cannot thank you enough for all your assistance and patience with us to help us find the right rugs for our screened deck.

Sincerely,
Mr & Mrs. Payton
Birmingham

From Barb in NC.

This company is truly the best!!, I spent days trying to find a couple VERY large oriental carpet on line & just couldn’t find one I was sure about- found this co, - they have super carpets, at a super price, better than any other site I found, Best of all I called the customer service help line and this lady was on the phone for almost 45 min helping me find not only exactly what I was looking for but sent me several close ups or a lot of carpets so I could make sure I could see the details and confident in my decision on the best carpet for my color scheme. I m telling you ,this kind of service is unheard of, they have a huge selection of carpets and not the usual bla bla carpets, but some kinds I had never even seen before. If you need a carpet you really really have to give this place a look- I promise you won’t be disappointed!! 

Barbara in NC



To whom it may concern:
 
I want to acknowledge and thank Fran L for the "above and beyond" assistance she provided in solving my current rug need.  For a number of reasons I needed a rug of very specific dimension.  Your website, like those of similar companies, organizes rugs in typical size groups, but as we know, actual dimensions can vary.  Not good enough for my particular need.
 
Fran did some research and found a line of Couristan rugs that exactly matched my need!  She then called me and led me through the site map.  Voila!  I found just the rugs I needed and gave her the order immediately.
 
You're lucky to have such a customer-committed employee as Fran.  And I'm lucky to have found Rugstown and her.
 
Thanks.
 
Jim W.
Rugs Town - 10931 E. Independence Blvd. Suite E, Matthews, NC 28105, US