Karastan Divina Gloriana Cream Rug 12 ft. X 15 ft. Rectangle

Returns accepted within 30 days.
We provide full refunds with no restocking fees. Customers are responsible only for return shipping costs.

Our team is happy to help guide you toward a low-cost return shipping solution.

For full details of our return policy please click here.

Please Note: The images we display have the most accurate color possible. However, due to differences in computer/device screen settings, actual colors may vary based on your screen settings. Please be advised that this is not considered a manufacturing defect.

Regular vacuuming is an essential part of caring for your area rug.

*Important You want to avoid using a rotating brush attachment, or beater bar. Using a vacuum beater bar could damage the rug and void the warranty.

Stains: Blot the stain with a clean white cloth. Use lukewarm water and mild detergent to remove any stains.

Use a dry towel to absorb any remaining moisture. It is recommended to keep Fabric Stain Remover handy, especially with high-end rugs.

If you are not able to remove a stain, consult with a professional area rug cleaning expert.